Shipping policy
Shipping Policy
Last Updated: [August 11, 2026]
Thank you for shopping with [shopminia]! We want your order to reach you safely and on time. This Shipping Policy explains our shipping methods, processing times, delivery estimates, and what to do if there is a problem with your delivery.
1. Shipping Methods
We currently offer the following shipping options within India:
-
Standard Shipping: [5-8 BUSINESS DAYS]
- Cash on Delivery (COD): [AVAILABLE ]
Orders are shipped through our partnered courier and logistics providers based on your delivery location and the availability of the selected shipping option.
Shipping options available for your order will be displayed at checkout.
2. Order Processing Time
Orders are generally processed within [1-3] business days after successful payment or order confirmation.
Orders placed on weekends or public holidays may begin processing on the next business day.
Please note that processing time is separate from the shipping/delivery timeframe.
For example:
Processing: [1-3 days]
Delivery: [4-7 BUSINESS DAYS]
Estimated total: 5-8 days
During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer. We will make reasonable efforts to keep you informed of significant delays.
3. Shipping Costs
Shipping charges depend on factors such as your delivery location, order value, product size/weight, and shipping method.
Our current shipping charges are:
- Standard Shipping: [SHIPPING COST]
- Express Shipping: [EXPRESS SHIPPING COST]
The applicable shipping cost, if any, will be displayed at checkout before you complete your purchase.
4. Delivery Timeframes
Once your order has been dispatched, estimated delivery generally takes:
India: [3-7 BUSINESS DAYS]
Delivery times may vary depending on your location and courier availability. Remote or difficult-to-service locations may require additional time.
The delivery timeframe provided at checkout is an estimate and may be affected by circumstances outside our reasonable control.
5. Order Tracking
Once your order has been dispatched, we will provide tracking information where available.
You may receive the tracking details by:
- SMS
- Your Shopminia account
- Other communication methods provided during checkout
You can use the tracking number provided to monitor your shipment through the relevant courier's tracking system.
Please allow [1-3 HOURS] after dispatch for tracking information to become active.
6. Delivery Issues and Delays
Although we work with reliable shipping partners, occasional delays can happen because of circumstances beyond our control, including:
- Severe weather
- Natural disasters
- Courier operational issues
- Public holidays
- Transportation disruptions
- Incorrect or incomplete address information
- Regional restrictions
- High shipping volumes
- Government or regulatory restrictions
If your order is delayed beyond the estimated delivery period, please contact us at [support@shopminia.in] with your order number.
We will work with the relevant courier to investigate the issue and provide you with an update.
7. Incorrect or Incomplete Address
Please carefully check your shipping address before completing your order.
If an order cannot be delivered because of an incorrect, incomplete, or outdated address provided by the customer, additional shipping charges may apply for re-delivery where permitted.
If your order has not yet been dispatched and you notice an address error, contact us immediately at [support@shopminia.in].
We cannot guarantee that an address can be changed after an order has been dispatched.
8. Failed Delivery Attempts
Our courier partner may make multiple delivery attempts depending on its policies.
If delivery fails because the recipient is unavailable, refuses the package, provides an incorrect address, or otherwise prevents delivery, the package may be returned to us.
If a returned package needs to be shipped again, [ADDITIONAL SHIPPING CHARGE may apply, subject to our policies and applicable law.
9. Damaged Packages
If your package appears visibly damaged when delivered, please:
- Take photographs/videos of the package before opening it, where reasonably possible.
- Open the package carefully and check the product.
- Contact us at [support@shopminia.in] within [1 DAYS] of delivery.
- Provide your order number and relevant photographs/videos.
We will review the issue and, where applicable, arrange a replacement, refund, or other appropriate resolution in accordance with our [Return & Refund Policy URL] and applicable law.
10. Missing or Incorrect Items
If you receive:
- The wrong product
- A missing product
- An incomplete order
- A product that appears damaged or defective
please contact [support@shopminia.in] within [2 DAYS] of receiving the order.
Please include your order number and photographs/videos where requested so that we can investigate and resolve the issue as quickly as possible.
11. International Shipping
International Shipping Not Available
At this time, [shopminia] ships only within India. We do not currently offer international shipping.
We may expand our shipping coverage in the future and will update this policy accordingly.
12. Shipping Restrictions
Certain products may have shipping restrictions based on their size, nature, destination, or applicable laws.
If we are unable to ship an order to your selected address, we will contact you and, where appropriate, offer an alternative solution or refund.
13. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping partners, delivery services, prices, or business practices.
Any updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about shipping or your order, please contact us:
Email: [support@shopminia.in]
We're happy to help! 💙